Version 2 SUPPORT (NB:Version 1 support issues are being maintained here.)

WINDOWS XP


SYMPTOMS

'Error message when you install or start an MS-DOS or 16-bit Windows-based program' and seems to have been caused by a bug in early versions of WinXP SP2 that was delivered via the windows updater facility.

There are two possible solutions: running a Windows update and our recommended soltion.

      The first thing you might want to try is to run your windows updater and bring your system up to date as some users are reporting that later windows updates are fixing problems caused by the earlier updates.

      There is a detailed Microsoft tech note located at : http://support.microsoft.com/default.aspx?scid=kb;en-us;324767

      Some customers have had success following the instructions on the microsoft site but others have expressed difficulty understanding the some what complicated terminology.

      To assist these users we have produced this alternative and (we believe simpler) solution. This process is relatively benign but as with all computer operations that involve swapping system files there is a risk involved. Therefore before attempting the steps outlined please note that this is provided as a convenience to our customers and that we cannot be held responsible for any loss of data or damage caused to your computer by following the steps in these instructions.

      The Problem

      One or all of certain system files (those contained in the attached directory) seem to be corrupted or removed by the update to sp2.

      The Solution

      To copy/replace one or all of the files in the attached directory to your system 32 folder.

      The Method

      Please find attached a compressed folder containing three files here.
      If you are using WinXP you should be able to expand (decompress) the folder by right clicking and choosing extract from the menu that appears.

      If your are using a prior version of windows then you need to aquire a decompression utility. There are some very good shareware free utilities available. e.g

      WINZIP (http://www.winzip.com)
      STUFFIT FOR WINDOWS (http://www.stuffit.com)

      Also PC World maintains alist of downloadable compression utilities located at: http://www.pcworld.com/downloads/file_description/0,fid,1206,00.asp

      Once you have extracted/decompressed the folder to your computer you will have a directory called config_files that contains the following files:

      AUTOEXEC.NT
      command.com
      config.nt

      You can copy all (or if you prefer you can copy them one at a time until your problem is resolved) three files to your system 32 folder. This is inside your windows system folder which in a typical installation can be found at C:\WINDOWS\ where C is the drive letter that contains your system.

      So the folder to copy the three files to will be something like:
      C:\WINDOWS\SYSTEM32

      NB. If you have the address toolbar turned on in your desktop windows you could try copying the line above into the address bar of 'My Computer' or a similar desktop window.

      When you have copied/replaced the files in your system32 folder with the attached files restart your computer then run the Soldiers Died V2.0 application from the start menu or desktop icon.


SYMPTOMS
If you try to start or install an MS-DOS-based or a 16-bit Windows-based program on your Windows XP-based computer, you may receive an error message that is similar to one of the following:

16-bit MS-DOS Subsystem
path to the program that you are trying to start or install
C:\Windows\System32\Autoexec.nt The system file is not suitable for running MS-DOS and Microsoft Windows applications. Choose 'Close' to terminate the application.


16-bit MS-DOS Subsystem
path to the program that you are trying to start or install
C:\Winnt\System32\config.nt The system file is not suitable for running MS-DOS and Microsoft Windows applications. Choose 'Close' to terminate the application.

16-bit MS-DOS Subsystem
path to the program that you are trying to start or install
config.nt The system file is not suitable for running MS-DOS and Microsoft Windows applications. Choose 'Close' to terminate the application.



This is a known micosoft issue and seems to be caused (though not exclusively) by the installation of WIN XP service pack 2

Solutions: There is a tech note on the microsoft website describing how to resolve this issue. Too view the tech note [CLICK HERE].


WIN 95/98

SYMPTOM You recieve a message similar to the following.
Cannot connect to database you may not have the neccesary components installed.

You need to install the following files in the following order:
NB: To install the components double click them.

windows 95 users :
DCOM95 (this can be found in the extras folder on your SDGW CD ROM)
MDAC_Typ.exe (this can be found in the extras folder on your SDGW CD ROM)

windows 98 users :
DCOM98 (this file can be downloaded from this site by clicking here) download it to your computer then double click to install.
MDAC_Typ.exe (this can be found in the extras folder on your SDGW CD ROM)

NB: If you are concerned about installing this software, please consult the relevant Microsoft documentation at :
http://support.microsoft.com/default.aspx?scid=kb;en-us;235638


 

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